In addition, you must return your HughesNet modem, power supply and radio in good condition within 45 days of the date of termination or receive a $300 fee for unreturned equipment ($100 for modem and power and $200 for radio transmitter) in good condition. Want to cancel memberships like Top Shape Gym, BetterHelp, CrashPlan, Young Living, Ring or more? We can help! Link your email address or bank account to DoNotPay and we will determine all your active subscriptions. Select the ones you want to cancel using the Find Hidden Money tool and we will delete them for you. I recently bought a new home in the middle of nowhere and made the mistake of trying the HughesNet internet service without doing much research. Literally 2 days after installing my service, I had already burned my data cap and decided to cancel. After realizing that I had to pay a $400 fee for an early termination, I did some research and found this article where someone could get out of their early cancellation fee by filing a BBB complaint. The message was very helpful, but did not contain much detail on how to file a complaint. Before you cut them completely, it`s good to talk about alternatives and modifications. If you plan to cancel their service completely, you must first analyze your reason yourself. If less data per month is all that bothers you, you can buy data tokens at any time of the month. Alternatively, you can opt for a higher pricing plan.
You only have four simple plans that start with 10 GB of data and reach up to 50 GB of data. LEGAL REQUIREMENTS FOR CUSTOMERS WHO HAVE SUBSCRIBED TO ONE OF THE HUGHESNet Gen5 SERVICE PLANS (10 GB, 20 GB, 30 GB OR 50 GB) AFTER APPROXIMATELY. DEM LY MARCH 10, 2017 The following terms and conditions apply to HughesNet private customers who have subscribed to a HughesNet Gen5 service plan. Terms and Conditions The HughesNet Service® is available in the adjacent United States, Alaska and Puerto Rico with stunning views of the southern sky and its use is subject to the Fair Access Policy. Actual speeds vary depending on the amount of traffic on the Internet, the content of a particular website, or the overall performance and configuration of your computer. The speeds indicated and the uninterrupted use of the Service are not guaranteed. Actual speeds are likely to be lower than the indicated speed during peak hours. Professional installation is required. A monthly service fee applies. Income, use and personal property taxes are related supplements and are not included. Equipment You expressly agree that all equipment provided to you may be new or refurbished. Any refurbished equipment has the same warranty as any new equipment.
If you purchase your equipment from Hughes and the equipment installed at your site is refurbished, we will provide you with a $25 credit on your initial service bill, taking into account the supply of that refurbished equipment. If you rent equipment from Hughes, the modem, power supply and radio (outdoor transmitter) remain the property of Hughes and will not be considered furniture or part of your property. You may not at any time pledge, sell, encumber or otherwise encumber, give, withdraw, move, modify or alter the Equipment (or notify ownership thereof). Any reinstallation, return or change of location of the equipment will be carried out by us at our service rates in force at the time of maintenance. You are responsible for preventing the loss or destruction of rented equipment, and we recommend that your equipment be covered by your owner, tenant or other insurance policy. HughesNet Service Commitment Service plans require a minimum service commitment of 24 months. If you terminate the Service prior to the expiration of the obligation, you must and your credit or debit card will be charged the early termination and/or unreturned equipment fee as described below. Early termination: Purchase option (pre-purchased equipment and standard installation)If you cancel your order before installation, you will be refunded the amount received at the time of the order.
If you cancel after activation, but before your 24-month period expires, you will be charged a service cancellation fee of up to $400. The exact amount of the service cancellation fee is $400 for the first ninety (90) days after the HughesNet service is activated. After that, the amount will be reduced by $15 per month for each month of active service. Early termination: rental optionIf you cancel your order before installation, you will be refunded the amount collected at the time of the order. If you cancel after activation, but before your 24-month period expires, you will be charged a service cancellation fee of up to $400. The exact amount of the service cancellation fee is $400 for the first ninety (90) days after the HughesNet service is activated. After that, the amount decreases by $15 per month for each month of active service. In addition, you must return your HughesNet modem, power supply and radio in good condition within 45 days of the date of termination or receive a $300 fee for unreturned equipment ($100 for modem and power and $200 for radio transmitter) in good condition. If you cancel after your 24-month period has expired, you must return your HughesNet modem, power supply and radio in good condition within 45 days of the cancellation date or receive a $300 fee for the unreturned equipment ($100 for the modem and power supply and $200 for the radio station) in good condition. When you move, you don`t necessarily have to cancel your HughesNet Internet service. You can transfer your plan to your new home instead. You keep your current modem and power supply, and HughesNet will simply transfer your service to your new address.
To transfer your Internet service, call (855) 460-6683 and leave the rest with DoNotPay! We will complete the cancellation process and notify you via confirmation email once the process is complete. *Actual speeds may vary. Monthly prices and taxes valid for the duration of the contract may be revised at the discretion of the supplier. Additional fees and conditions apply. Requires a 24-month contract. The best way to handle cancellation is to call their representative. You can get direct help while sharing the reasons for terminating your contract. If that doesn`t work, you can still use live chat as you don`t have to wait to be connected to a representative.
You can also contact the support service provided by HughesNet for suggestions and advice that can help you resolve common problems and problems. The phone is currently the only way to cancel your HughesNet service. To cancel your plan, call Customer Service at (866) 347-3292. The following terms and conditions apply to HughesNet private customers who are registered on 1. July 2008 and purchased September 1, 2008: Terms and Conditions The HughesNet service® is available in the adjacent United States. with an unobstructed view of the southern sky, and its use is subject to the equitable access policy. Actual speeds vary depending on the amount of traffic on the Internet, the content of a particular website, or the overall performance and configuration of your computer. The speeds indicated and the uninterrupted use of the Service are not guaranteed. Actual speeds are likely to be lower than the indicated speed during peak hours. Professional installation is required. A monthly service fee applies.
Taxes not included. HughesNet Service Commitment Service plans require a minimum service commitment of 24 months. If you cancel the Service before the obligation expires, you will have to pay and your credit or debit card will be charged the cancellation fee as described below. Early termination: pre-purchase If you cancel your order before installation, you will not be charged any fees. If you cancel within 30 days of activation: No cancellation fee will be charged. Note: Installation or other fees will not be refunded. You can return your HughesNet modem and radio for a $200 refund. If you cancel after 30 days of activation, but before your 24-month period expires, you will be charged a $400 service cancellation fee. You can return your HughesNet modem and radio for a $200 refund. Early Termination: Promotional option If you cancel your order prior to installation, you will not be charged any fees. If you cancel within 30 days of activation: You will be charged a $400 equipment and installation fee. You can return your HughesNet modem and radio for a $200 refund.
There is no fee for termination of the service. If you cancel after 30 days of activation, but before your 24-month period expires, a $400 equipment and installation fee and a $400 service cancellation fee. You may return your HughesNet modem and radio for a refund of $200.$200 for returned equipment You may return the modem and radio (external transmitter) to HUGHES for a refund if you cancel your HughesNet service before your term expires. This equipment must be received from Hughes in good condition within 60 days of your cancellation to receive this $200 refund. Hughes will give instructions on how to uninstall and return the equipment. You will not receive a refund for installation or other fees. You don`t have to uninstall the antenna, stand, or other cables, and Hughes doesn`t have to uninstall them. If you choose to professionally uninstall the entire system or antenna, socket, and all cables, you are responsible for all uninstall fees.
HughesNet Voice: If you cancel after activation but before your 24-month period expires, you owe and your credit or debit card will be charged, a service cancellation fee of up to $240. The exact amount of the service cancellation fee is 10 times the number of months remaining in your commitment period. Assuming your commitment period is 24 months and you choose to cancel your voice list after 6 months, the amount of the Service Termination Fee is $10/month x (24-6) month or 180.Online Order YOU AGREE AND AGREE THAT HUGHES NETWORK SYSTEMS, LLC (HUGHES) IS AUTHORIZED TO USE YOUR CREDIT OR DEBIT CARD FOR THE FOLLOWING PURPOSES: (1) CHARGE YOU FOR ADVANCE PAYMENTS REQUIRED TO RECEIVE HUGHESNET, INCLUDING PAYMENT FOR EQUIPMENT AND INSTALLATION; (2) CREATION OF A HUGHES/HUGHESNET CUSTOMER ACCOUNT; (3) CHARGE YOU YOUR MONTHLY SERVICE FEE AND ANY EQUIPMENT OR INSTALLATION FEES; AND (4) THE COLLECTION OF ALL APPLICABLE FEES IN THE EVENT OF EARLY TERMINATION. Home network Home network devices are not included in your HughesNet system.