Pune RTO officials impose a fine of 10,000 rupees on Rapido members if they are caught driving in the city. Rapido, instead of finding a remedy to stop the lawsuit for all, will refund the amount of the fine to the member as a temporary measure. When asked about this, Rapido officials said: “We are committed to ensuring that our captains are not subjected to excessive financial or other stress, which is why the company properly reimburses the money spent by RTO Pune to the captains for the challans. RTO Pune Communications and has clarified its legal position on numerous occasions. Pune RTO has seized more than 500 motorcycles registered at the Rapido in recent months and imposed fines on the riders. According to RTO officials, the company is not licensed to operate in the city. In February 2019, more than 200 bicycle taxis from Rapido and Ola Cabs were seized in Bangalore when the state Ministry of Transport declared the bicycle taxis illegal. [18] In April 2019, more than 170 Rapido bikes were seized and an investigation into Rapido was launched by the city`s cybercrime police. [19] Despite the ban, it was reported that the company was operating illegally in Bangalore, with Rapido captains disguised as food suppliers. [20] Wouldn`t this make Swiggy Zomato`s delivery illegal? Use of the private vehicle for commercial purposes? Rapido has encountered legal difficulties in various cities. In October 2018, several bicycles were seized in Coimbatore because Rapido was operating without permission from the traffic department.
[14] In July 2019, the Madras Supreme Court banned the operation of Rapido throughout Tamil Nadu,[15] while the Rapido iOS app was removed from the App Store for violating local laws. [16] In August 2019, the court lifted the ban and allowed the company to resume services in the state pending new regulations on bicycle taxi services. [17] However, Radhakrishna Holla of the Karnataka State Travel Owners Association said the government`s inability to enforce the laws was the reason for the illegal taxi operations. â According to the Motor Vehicle Aggregator Guidelines -2020 issued by the central government, no aggregator operating in a state can be banned from ride-sharing until the state`s transport authorities have communicated the contrary in clear terms by means of an official notification, and this must be posted on the website of the relevant Ministry of Transport. Accusing our bicycle taxi aggregation services of being illegal is not only unfounded, but also unfair to the people of Pune City who trust us for their livelihoods and transportation,” Rapido officials said. The question of whether or not bicycle taxis are allowed is now solely in the hands of state governments. However, as Rapido becomes more inclined to electric two-wheelers, the range of the electric bike leaves out a larger group of vehicles that could legally be used as bicycle taxis. So it`s true, rapido has the best drivers and the best service. Hamid Akbar Ali, of the Airport Taxi Owners Association, said their demand had remained constant. “It is unfortunate that the penalty for unlicensed operations only applies to individual drivers and not businesses. What we are asking for is a flat rate and an end to the predatory prices of Ola and Uber.
The minister assured us that he would speak to legal advisers and ensure that the court remains free,” he said. The biggest risk with this bike taxi service is that the rides are not covered by law. However, Rapido denied the allegations in a statement. Rapido is a law-abiding organization and has always responded formally to RTO`s communications. In our responses, we have repeatedly clearly stated the correct legal situation at the OTR. We work in Pune under the laws and regulations of the central government and the order of the Supreme Court of India. We are obliged to comply with the Supreme Court`s orders regarding the status quo as there is a policy vacuum regarding the operation of bicycle taxis in the state of Maharashtra,” Rapido said in a statement. Rapido is an Indian bicycle taxi aggregator and logistics service provider based in Bangalore. [2] Founded in 2015, the company operates in more than 75 cities across the country, but has encountered legal issues in several locations. So if I take out my car and take people and I charge money and pay taxes for it (which Uber Ola does), how come it`s illegal? In the absence of quality standards, however, the credibility of products and services diminishes. Sometimes, in the eyes of the law, this can lead to the devaluation of services.
Tanveer Pasha of the Ola Owners and Drivers Association, Taxi For Sure and Uber said the minister had promised to explore the possibility of developing an alternative app to Ola and Uber. “We quoted GoaMiles and the minister said he would see the opportunity to incorporate such a model,” he said. GoaMiles is Goa`s app-based licensed taxi service. Download the E-Startup mobile app and never miss the latest updates about your business again. Ideally, ISO certification of all taxi services is required to solve all of the above problems. ISO 9001 certification emphasizes total customer satisfaction. To ensure safety and hygiene, captains provide customers with helmets and shower caps that they can wear underneath. If the customer wants to use his helmets, he can also do so. In addition, all the trips you make with Rapido are provided as standard. Therefore, if you have been injured or involved in an accident during a Rapido trip, you can purchase insurance by visiting the insurance section of the app. Now you can easily avail ISO certification services online in the following areas:- looks like a socialist Indian cat to beat the of people`s private property At a meeting chaired by Transport Minister B Sriramulu, the ministry told the Association of Taxi and Rickshaw Drivers that it could not take enforcement action against ride-hailing companies at this time.
At Rapido, bikes only have personal insurance coverage. This means that they only cover the driver and not the 3rd part, i.e. the passenger. Therefore, victims are powerless in the event of an accident. I don`t think motorcycles in India have the opportunity to get a yellow license plate/taxi. The company claimed that Pune RTO`s enforcement actions took place at the insistence of the city`s auto unions. Pune RTO officials said they had deployed a unit to crack down on bicycle taxi service providers because they did not have permission to operate in the city. However, they find it difficult to book the rides because they have no choice but to book a ride to catch the driver, as all these vehicles registered with the bike-taxi service have no identity and all have a white license plate that makes it difficult for the normal driver and those registered with the bike-taxi service to gain access, to be identified. The company was founded in 2015 under the name Karrier[3] by two IIT alumni and one PESU alumnus – Aravind Sanka, Pavan Guntupalli and SR Rishikesh. [4] In September 2018, it was reported that Rapido had more than 15,000 registered passengers, with average journeys of 30,000 per day.
[5] Among those involved in Rapido are Hero MotoCorp chairman Pawan Munjal and former Google India boss Rajan Anandan. [6] Commuters can only book Rapido rides between 6am and midnight. And in the absence of guidelines regarding two-wheeled taxis, Rapido`s captains have been aware of administrative measures such as the seizure of bicycle taxis by RTOs in different parts of the country since the company was founded. Rapido has strict conditions for its captains in terms of the safety of its customers. Rapido offers an SOS button after booking your ride to increase security measures. This feature allows you to contact Rapido`s emergency response team to request immediate assistance in the event of an emergency or accident. The concept of bicycle taxi is not as common in India as it is in Southeast Asian countries. The first form of using a two-wheeler as a taxi in India has only existed in Goa since 1981. If you need assistance with ISO certification, please contact our business consultant at 8881-069-069.
The truly determined effort to maintain global quality standards ultimately helps any company achieve true customer satisfaction.